Error "Not Authorized for service" on running a TEWS Public Task

Products

• CA Directory
• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Risk Analytics
• CA Secure Cloud SaaS - Arcot A-OK (WebFort)
• CLOUDMINDER ADVANCED AUTHENTICATION
• CA Secure Cloud SaaS - Advanced Authentication
• CA Secure Cloud SaaS - Identity Management
• CA Secure Cloud SaaS - Single Sign On
• CA Security Command Center
• CA Data Protection (DataMinder)
• CA User Activity Reporting

Issue/Introduction

When running the SelfRegistration XML sample, I am getting a response code of 500 and the resulting SOAP response comes back with a "Not authorized for service" fault code.

Environment

Release:
Component: IDMGR

Resolution

Since the self registration task is a public task, check that the URL for the TEWS post contains the public alias for your Identity Manager environment instead of the private alias.
So the SOAP request should go to: http://<MachineName>:9080/idm/TEWS6/publicalias/ and NOT: http://<MachineName>:9080/idm/TEWS6/privatealias/.

If you are using our sample settings.properties file in the /tools/samples/webservices/XML folder, the environment name should be set to the private alias.