When running setup.exe to install the Insight component, this message displays: "An error {-5009 : 0x8002802b} has occurred while running the setup."

Products

• CA Capacity Manager
• CA MICS Resource Management
• CA Distributed Database Management
• CA Database Analyzer for DB2 for Oracle

Issue/Introduction

Description:

The solution explains how to work around this InstallShield error.

Solution:

To work around this error, rename this folder to another name and try running setup.exe again:

   %Program Files%\Common Files\InstallShield\Professional

Environment

Release:
Component: HYPCMA