When running setup.exe to install the Insight component, this message displays: "An error {-5009 : 0x8002802b} has occurred while running the setup."

Article Id: 51234

Status: Published

Updated On: 14-02-2018 06:38

Legacy Id: TEC529512

Products:

CA Capacity Manager , CA MICS Resource Management , CA Distributed Database Management , CA Database Analyzer for DB2 for Oracle

Issue/Introduction:

Description:

The solution explains how to work around this InstallShield error.

Solution:

To work around this error, rename this folder to another name and try running setup.exe again:

   %Program Files%\Common Files\InstallShield\Professional

Environment:

Release:
Component: HYPCMA