Using RHEL 5 and have downloaded nete-wa-6qmr5-cr0xx-linux.bin web agent package. However I get the error: cannot load: libmod_sm22.so

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Article ID: 51203

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Products

CA Single Sign On Secure Proxy Server (SiteMinder) AXIOMATICS POLICY SERVER CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On

Issue/Introduction

Description:

While trying to integrate Siteminder Webagent "nete-wa-6qmr5-cr022-linux.bin" with Apache 2.2.3 running on RedHat R5. Installation automatically placed two lines in httpd.conf related to Siteminder Webagent. When trying to start the apache, the following error occurs:

httpd: Syntax error on line 150 of /etc/httpd/conf/httpd.conf: Cannot load /etc/netegrity/webagent/bin/libmod_sm22.so into server:

/etc/netegrity/webagent/bin/libmod_sm22.so: cannot open shared object file: No such file or directory

Solution:

For RedHat you should use the package: smwa-6qmr5-cr022-rhel30.zip

For RHEL you should use the -rhel3 packages. The -rhel3 packages are built specifically for RHEL.

The -rhel3 is not an indication that there is a separate -rhel4 and -rhel5 web agent distribution, but is an indication that the package is for -rhel3 and above so they are the correct package for installation on RHEL 4 and RHEL 5.

The -linux packages are packages for generic Linux, and do not contain optimized compilations for Red Hat. The generic Linux packages, also contain webagents for Apache 1.3 and Apache 2.0 packages.

Environment

Release:
Component: SMAPC