Click 'Configure' in the [--Actions--] pull-down menu.
Select ALL 'Available Columns' and move them to 'Selected Columns' section.
Click 'Save and Exit' button.
Expected result: Modification to configuration should be saved and not generate an error.
Actual result: Error message is returned and the [--Actions--] pull-down is no longer available. Error Message: SER-0104: The hierarchy was not retrieved.
Cause
If you add all available columns to the Hierarchy list configuration via the Actions configuration list on the Hierarchy tab in a project, "SER-0104: The hierarchy was not retrieved" error message is returned and the Actions pull-down is no longer available.
Environment
Release: Component: STUDIO
Resolution
Login as another user in a new browser window on the same machine.
Main Application -> Portfolio Management: Projects -> select a project for editing.