Clarity: Audit Trail performance problem

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Article ID: 51176

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL CA Identity Manager CA Identity Governance CA Identity Portal Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Description:

Symptom:

Audit Trail link in Admin page, in Resource and Project, it has very slow performance.

Steps to reproduce:

  1. Login Clarity and go to Data Administration.

  2. Click on Audit Trial tab.

Expected Result: Page should be returned within reasontable time.

Actual Result: It took 20-30 mins to finish or time out.

Solution:

Workaround:

None.

STATUS/RESOLUTION:

Under investigation by development.

Keywords: CLARITYKB, CLRT-54361, clarity12open, clarity1205open, audit, trail, performance.

Environment

Release:
Component: STUDIO