Description:
"Error 401 - Unauthorized. You are not authorized to view the page" when viewing Initiated Process page of a custom object
- Log in a studio user
- Create a new custom "test_obj" sub-object of the Project object
- Create a new process "test_proc" and associate with custom object TEST
- Connect the Start step to the Finish step, then Validate and Activate the process
- Create a user "test_usr"
- Create a group "test_grp"
- Assign "test_usr" to "test_grp" (and preferably no other group in system)
- Give group "Process - Manage" instance permission on "test_proc" process
- Give group "Project - Edit" and "Project - test_obj - Edit" over OBS and descendants
- Create a new project and assign to OBS
- Click on "test_obj List" in project's properties menu
- Create a new test_obj instance
- Verify that you can click on the Processes tab of new custom object
- Log out
- Log in as "test_usr"
- Navigate to new project from step 10
- Click on test_obj List in properties menu
- Click on test custom object instance
- Click on Processes tab
Expected: You get to the Process Initiated tab page
Actual: Error 401 - Unauthorized. You are not authorized to view the page. If you are sure you have access, try logging in again or contact your system administrator.
Solution:
Workaround:
Give the group global rights for 'test_obj - View All'
This issue has been documented as CLRT-52823 and is assigned to development for review. If you are experiencing this problem and the workaround above does not significantly help, please contact CA Clarity Technical Support.
Keywords: CLARITYKB, clarity12open, Error 401, process, initiated, page