Spectrum Control Panel does not start

Products

• CA Spectrum

Issue/Introduction

Spectrum Control Panel (SCP) does not start. The $SPECROOT/bin/SCP.OUT shows the following error message:

"SPECTRUM installation detected, exiting".

Environment

Release: Any
Component: SPCCSS

Cause

SCP checks for the existence of $SPECROOT/Install-Tools/IDX/CD directory and if it exists, will shutdown.

The $SPECROOT/Install-Tools/IDX/CD may exist when there is ongoing installation or if there was an installation failure previously. 

Resolution

If no installation is currently taking place, delete $SPECROOT/Install-Tools/IDX/CD directory to resolve the problem.