Error "Creating task session for not public task without valid user DN"

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Risk Analytics
• CA Secure Cloud SaaS - Arcot A-OK (WebFort)
• CLOUDMINDER ADVANCED AUTHENTICATION
• CA Secure Cloud SaaS - Advanced Authentication
• CA Secure Cloud SaaS - Identity Management
• CA Secure Cloud SaaS - Single Sign On

Issue/Introduction

After configuring Identity Manager on multiple JBoss/Wildfly nodes behind a webserver using the Jakarta plug in logged in users will get the following error:

08:29:20,681 DEBUG [ims.ui] (ajp-/0.0.0.0:8009-2) Creating task session for not public task without valid User DN
: com.netegrity.ims.exception.IMSException:
Creating task session for not public task without valid User DN

Environment

Identity Manager on JBoss or WildflyIIS or Apache WebServer using Jakarta to connect to the application server

Cause

This error is indicative of the session being lost bouncing between the JBoss/Wildfly nodes.

Resolution

Modify the workers.properties file to set the sticky session. This forces Jakarta to keep sessions on the same node for all requests for a particular client.

worker.router.sticky_session=true

Additional Information

https://tomcat.apache.org/connectors-doc/reference/workers.html