Clarity: Risk, Issue, Change Request Notes (itl.notes) - entry fields appear although end-user is not allowed to 'Add' a note.

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Article ID: 51104

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL CA Identity Manager CA Identity Governance CA Identity Portal Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

Description:

The 'Subject' and 'Description' entry fields appear above the Note Listing View for the Risk, Issues or Change Request Notes tab (itl.notes).

The end-user does not have Risk, Issue, Change Request - Create/Edit rights ; just View rights. It is not expected that the end-user can add a note. The two entry fields appear and the 'Add' button is not shown. It is expected that the entry fields should not be shown on the page.

Steps to Reproduce:

  1. Login to Clarity as a Project Manager with Create/Edit rights to add a Risk, Issue, and Change Request

  2. Create a Risk, Issue and Change Request on a Project

  3. Login to Clarity as a end-user with access to the Project and has only the 'Project - Risk, Issue, change Request - View - All' access right

  4. Navigate to the Project -> Risks/Issues/Changes tab -> Risks
  5. Open the Risk and navigate to the 'Notes' tab

    Expected: List of Risk Notes should only appear
    Actual: Above the list of Risk Notes, the 'Subject' and 'Description' entry fields appear (serves no purpose because end-user cannot 'Add' the entry)

    <Please see attached file for image>

    Figure 1

  6. Navigate to the Project -> Risks/Issues/Changes tab -> Issues

  7. Open the Issue and navigate to the 'Notes' tab

    Expected: List of Issue Notes should only appear
    Actual: Above the list of Issue Notes, the 'Subject' and 'Description' entry fields appear (serves no purpose because end-user cannot 'Add' the entry)

    <Please see attached file for image>

    Figure 2

  8. Navigate to the Project -> Risks/Issues/Changes tab -> Change Requests

  9. Open the Change Request and navigate to the 'Notes' tab

    Expected: List of Change Request Notes should only appear
    Actual: Above the list of Change Request Notes, the 'Subject' and 'Description' entry fields appear (serves no purpose because end-user cannot 'Add' the entry)

    <Please see attached file for image>

    Figure 3

Solution:

Workaround:
None.

Status/Resolution:
Resolved in Clarity 12.1.1

Keywords:CARITYKB, CLRT-54428, clarity12resolved, clarity1211resolved.

Environment

Release:
Component: STUDIO

Attachments

1558695160985000051104_sktwi1f5rjvs16mxh.gif get_app
1558695159191000051104_sktwi1f5rjvs16mxg.gif get_app
1558695157302000051104_sktwi1f5rjvs16mxf.gif get_app