Missing sub-menu links from collaboration tab

Products

• CLARITY PPM FOR ITG
• CLARITY PPM FEDERAL
• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• Clarity PPM SaaS - Application
• Clarity PPM On Premise

Issue/Introduction

Description:

Environment is Clarity 12.0.6. The links "Forms", "Documents", "Action Items", "Discussions" and "Calendar" are all missing from screen display.

Solution:

The problem was caused by XDM not being deployed correctly. When the XDM was redeployed the collaboration functionality returned to normal.
From NSA-> Install and Upgrade-> XDM, do a Re-Install to redeploy XDM.

Environment

Release:
Component: STUDIO