Missing sub-menu links from collaboration tab

book

Article ID: 51097

calendar_today

Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL CA Identity Manager CA Identity Governance CA Identity Portal Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Description:

Environment is Clarity 12.0.6. The links "Forms", "Documents", "Action Items", "Discussions" and "Calendar" are all missing from screen display.

Solution:

The problem was caused by XDM not being deployed correctly. When the XDM was redeployed the collaboration functionality returned to normal.
From NSA-> Install and Upgrade-> XDM, do a Re-Install to redeploy XDM.

Environment

Release:
Component: STUDIO