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Clarity: Restore Defaults on Project Manage Tabs not working


Article ID: 51089


Updated On:


CA Identity Manager CA Identity Governance CA Identity Portal Clarity PPM SaaS Clarity PPM On Premise



Restore Defaults on Project Manage Tabs not working. When clicking the button, nothing happens.

Steps to Reproduce:

  1. Project -> [Manage Tabs]
  2. Change some tabs, tab names, position, etc.
  3. Click 'Save' button
  4. Return to the Project Page Layout and observe changes are saved
  5. Project -> [Manage Tabs]
  6. Click 'Restore Defaults' button
  7. Return to the Project Page Layout

Expected Result: The Project Page Layout should return to the system-defined layout
Actual Result: No changes are observed, the personalization is still in effect


For this one end-user, they can modify the personalization manually.
Alternative solution is to publish the system-defined layout, but this will affect all end-users.

This issue affects Clarity 12 version.
This issue has been documented as CLRT-46841 and is assigned to development for review. If you are experiencing this problem and the workaround above does not significantly help, please contact CA Clarity Support.

Keywords: CLARITYKB, CLRT-46841, clarity12open, studio, portlet pages, page layout, configuration.


Component: STUDIO