Is it possible to start the DSM Explorer in another language without re-installation?

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Article ID: 51084

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Products

CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER CA Server Automation CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Description:

Sometimes, it is helpful for testing purposes and/or support problem recreation to have the possibility of running the DSM Explorer in a language other than the default installation one.

Solution:

In DSM 11.2 and ITCM 12.x, we have the advantage of having all the language files installed to open the DSM Explorer. The languages supported are:

ENU: United States English
FRA: French
DEU: German
JPN: Japanese (some additional OS requirements have to be met to run this option)

To do so, first check what is the current language value (in the comstore) of the computer running the DSM Explorer by running the following command in a DOS window:

               ccnfcmda -cmd getparametervalue -ps /itrm/common/localization -pn language

Make a note of this value to bring it back to the default language when necessary. Example: enu

Close the DSM Explorer and set the comstore parameter to the new language value you want it to be shown in, by using the following command:

               ccnfcmda -cmd setparametervalue -ps /itrm/common/localization -pn language -v <lang>

Example: ccnfcmda -cmd setparametervalue -ps /itrm/common/localization -pn language -v fra

The DSM Explorer will use French as the display language, the next time it is opened.

To restore to the default language (in this example enu), just close the running DSM Explorer instances and run the following command:

               ccnfcmda -cmd setparametervalue -ps /itrm/common/localization -pn language -v enu

Environment

Release: UASIT.99000-11.2-Asset Intelligence
Component: