Robot controller communication problems after server updated, Domain updated

book

Article ID: 5107

calendar_today

Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

Robot controller communication problems after server updated, Domain updated

Cause

Hub is not identifying or able to contact the robot controller.

Examination of the robot.cfg on the robot that produces the communication error shows that the following lines are missing:

robotip = <ip of robot>

ip_version = ipv4

Environment

UIM 8.4 Robot 7.8Windows environment

Resolution

Add the following lines to the robot.cfg fileĀ 

robotip = <ip of robot>

ip_version = ipv4

Restart the Nimbus Robot Watcher service on the robot server

Refresh the Infrastructure Manager (or wait for Admin Console to update)