Running xpsexplorer tool gives error - "Unable to initialize the XPS library".

Products

• CA Single Sign On Secure Proxy Server (SiteMinder)
• CA Single Sign On SOA Security Manager (SiteMinder)
• CA Single Sign-On

Issue/Introduction

Description:

The "XPSexplorer" command runs correctly when using an "Administrator" account but with the "System" account and with the same environment settings, "XPSexplorer" can't export anything.

The obtained message is:

 XPSExplorer -vT -l e:\Logs\Scai\titi.log -xf e:\Logs\tmp\IS02_lan_cartfile.tmp < e:\tmp\tempo-3980.txt 

 [132/2576][Mon Jan 25 2010 16:36:29][CA.XPS:INIT0015][INFO] Initializing XPS Version 12.0.0200.186[132/2576][Mon Jan 25 2010 16:36:29][CA.XPS:INIT0003][WARN] Config file was in use by another process. Retrying... No such file or directory (2)[132/2576][Mon Jan 25 2010 16:36:30][CA.XPS:INIT0003][WARN] Config file was in use by another process. Retrying... No such file or directory (2)[132/2576][Mon Jan 25 2010 16:36:30][CA.XPS:INIT0003][WARN] Config file was in use by another process. Retrying... No such file or directory (2)[132/2576][Mon Jan 25 2010 16:36:31][CA.XPS:INIT0003][WARN] Config file was in use by another process. Retrying... No such file or directory (2)[132/2576][Mon Jan 25 2010 16:36:31][CA.XPS:INIT0003][WARN] Config file was in use by another process. Retrying... No such file or directory (2)[132/2576][Mon Jan 25 2010 16:36:32][CA.XPS:INIT0003][WARN] Config file was in use by another process. Retrying... No such file or directory (2)[132/2576][Mon Jan 25 2010 16:36:32][CA.XPS:INIT0003][WARN] Config file was in use by another process. Retrying... No such file or directory (2)[132/2576][Mon Jan 25 2010 16:36:33][CA.XPS:INIT0003][WARN] Config file was in use by another process. Retrying... No such file or directory (2)[132/2576][Mon Jan 25 2010 16:36:33][CA.XPS:INIT0003][WARN] Config file was in use by another process. Retrying... No such file or directory (2)[132/2576][Mon Jan 25 2010 16:36:33][CA.XPS:INIT0004][FATAL] Timeout waiting for config file. It is in use by another process.[132/2576][Mon Jan 25 2010 16:36:33][CA.XPS:INIT0017][FATAL] Exception thrown during Database initialization.[132/2576][Mon Jan 25 2010 16:36:33][CA.XPS:UTIL0005][FATAL] Unable to initialize the XPS library. 

Solution:

The "System" account probably hasn't all privileges that has the "administrator" account.

To use XPSExplorer, you must be an administrator with XPSExplorer rights (see SiteMinder Policy Server Admin Guide, chapter 17 Policy Server Tools, XPSExplorer).

Environment

Release:
Component: SMPLC