When creating a Time Scaled Field on the Hierarchy Tab, the Rolling Date field is not marked as required. If you create a field and do not select a value other than the default '[--Select--]', an error is thrown (SER-0104: The Hierarchy was not retrieved) when you click 'Submit' button.
This issue occurs for both Programs and Projects
Hierarchy Financial Rollup page (service.billOfInvestments)
Hierarchy Effort Rollup page (service.billOfWorkList)
Steps to Reproduce:
Expected Result: The TSV should begin with the current weekly period as defined in the personalized configuration.
Actual Result: Red Error Message appears 'SER-0104: The hierarchy was not retrieved'.
This issue has been documented as CLRT-50576, and is assigned to development for review. If you are experiencing this problem and the workaround above does not significantly help, please contact CA Clarity Support.
Keywords: CLARITYKB, CLRT-50576, npt.gridUserTimeScaledColumn, service.billOfInvestmentsList, investmenthierarchy, service.billOfWorkList, service.billOfInvestmentsList, studio.