Error Message "Configuration file is not well-formed XML" with IIS 7

Products

• CA Single Sign On Secure Proxy Server (SiteMinder)
• CA Single Sign On SOA Security Manager (SiteMinder)
• CA Single Sign-On

Issue/Introduction

When finalizing the install and starting the IIS default web site, you could get the following error message:

  ---------------------------  Authorization Rules  ---------------------------  There was an error while performing this operation.    Details:  Filename: \\?\C:\inetpub\wwwroot\web.config  Line number: 2  Error: Configuration file is not well-formed XML

The new web.config file (after installation of the IIS WA), looks like this:

<add name="handler-wa" path="*" verb="*" modules="IsapiModule" scriptProcessor="D:\CA\webagent\bin\ISAPI6WebAgent.dll" resourceType="Unspecified" requireAccess="None" />  <?xml version="1.0" encoding="UTF-8"?>  <configuration>  <system.webServer>  <handlers accessPolicy="Read, Execute, Script" />  </system.webServer></configuration>

 

Environment

IIS 7.0 64bit in classic mode on Windows 2008 64bit

Web Agent 6SP5 CR35

Resolution

The first line <add name="handler-wa"...> of the newly created Web.Config should be located within the <handlers> tags.

So it should look like:

<?xml version="1.0" encoding="UTF-8"?>  <configuration>  <system.webServer><handlers accessPolicy="Read, Execute, Script">  <add name="handler-wa" path="*" verb="*" modules="IsapiModule" scriptProcessor="D:\CA\webagent\bin\ISAPI6WebAgent.dll"       resourceType="Unspecified" requireAccess="None" />  </handlers>  </system.webServer></configuration>

Please modify the web.config file to have it this way.

Additional Information

This has been incorporated into the documentation. Please visit 
docops.ca.com for your version for updated information