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Clarity: Unable to delete subpage of a custom Sub-Object


Article ID: 50950


Updated On:


Clarity PPM SaaS Clarity PPM On Premise



My Custom Sub-Object subpage does NOT have any Sections and does NOt have any attributes configured and this page is NOT used on any tabs or sub-tabs.

Steps to Reproduce:

  1. Admin Tool > Studio: Objects > click 'New' button

    Object Name = mySubObject1
    Object Id = mysubobject1
    Master Object = Project
    Click 'Save' button

  2. Views > General Properties > [Layout:Edit]

  3. Click 'Create Subpages' button

    Subpage Name = 'mysubpage1'
    Subpage ID = 'mysubpage1'
    Click 'Submit' button

  4. Select/checkmark the subpage 'mysubpage1' box

    <Please see attached file for image>

    Figure 1

  5. Click 'Delete' button

    <Please see attached file for image>

    Figure 2

  6. Click 'Yes' button

Expected Result: The yellow alert message should not indicate that this subpage is being used on tabs or sub-tabs and should allow for deletion.
Actual Result: The subpage cannot be deleted.


If this is during your process of creating the sub-object and the sub-object views are not heavily configured, you can click the 'Restore Defaults' button on the Views List page.
This action will delete the subpage. If the object is heavily configured, you can XOG Read the Object before clicking the 'Restore Defaults' button, modify the XOG Write file to remove the subpage and XOG in the customizations again.

Another alternative is to set a condition on the subpage so that it will not display ever. To make this configuration, use the following steps to define a condition that will never evaluate to true.

  1. Click the subpage 'Properties and Layout' icon

  2. Click [Define display conditions] hyperlink

  3. Set the Expression '1 == 2'

  4. Click 'Evaluate' button and the expression displays as '1=2'

  5. Click 'Submit' button

This issue has been documented and is assigned to development for review. If you are experiencing this problem and the workaround above does not significantly help, please contact CA Clarity Support.

Keywords: CLARITYKB, CLRT-23310, clarity13resolved, objectPropertiesLayout, objectPropertiesSubpageLayout, objectDeletePageSubpagesConfirm.


Release: ESPCLA99000-12.1-Clarity-Extended Support Plus


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