smpwservices.fcc does not support internationalization but supports localization, one language at the time.
Localize FCC-based Password Services Change Forms
You can localize the user messages for FCC-based Password Services. The following process for modifying FCC-based Password Services works for any locale:
For example, to use FCC Password Services for Japanese users, put a copy of the following files in the folder formsja, located in web_agent_home/samples:
* smpwservices.fcc, located in web_agent_home/samples/forms * smpwservices.unauth, located in web_agent_home/samples/forms * A new properties file, smpwservicesja.properties
When the webagent does not find the matching smpwservices<locale>.properties file, it will look for smpwservicesEN-US.properties file so it will display english message.
If you do not have the smpwservicesEN-US.properties file then you will get an error in the agent log saying "[Error getting User Message.]".
This is the certified localization.