Instructions for Detailed Workpoint wokflow logging

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Article ID: 50931

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Updated On:

Products

CA Identity Manager CA Identity Governance CA Identity Portal

Issue/Introduction

How can I enable detailed Workpoint logging to troubleshoot issues with CA Identity Manager (IM) Workflow.

 

Environment

Release: 14.x

Component: Identity Manager

Resolution

  1. Edit the workpoint-server.properties file in \iam_im.ear\config

    Uncomment these lines:
    #log4j.category.com.workpoint=WARN, WSSysOut, WSFile1
    #log4j.additivity.com.workpoint=false
    Replace the WARN with DEBUG above.

    Also uncomment all these lines:
    # WSSysOut is set to be a FileAppender which outputs to System.out.
    #
    #log4j.appender.WSSysOut=org.apache.log4j.ConsoleAppender
    #log4j.appender.WSSysOut.Target=System.out #log4j.appender.WSSysOut.layout=org.apache.log4j.PatternLayout
    #log4j.appender.WSSysOut.layout.ConversionPattern=%d [%t] %-5p %c %x - %m%n 
    # WSFile1 is set to be a RollingFileAppender which outputs to WorkPoint.log# It will save the last 5 files and create a new file after the file size# hits 1 Meg.
    #log4j.appender.WSFile1=org.apache.log4j.RollingFileAppender
    #log4j.appender.WSFile1.File=./WorkPoint.log
    #log4j.appender.WSFile1.MaxFileSize=1MB
    #log4j.appender.WSFile1.MaxBackupIndex=5 #log4j.appender.WSFile1.layout=org.apache.log4j.PatternLayout
    #log4j.appender.WSFile1.layout.ConversionPattern=%d [%t] %-5p %c %x - %m%n
    This will help generate the Workpoint.log.
     
  2. Edit the \iam_im.ear\config\wpqmonitor.log4j.properties as follows:

    Uncomment these lines:
    # wp.log4j.appender.list=QueueMonitorFileLog
    # wp.log4j.root.level=WARN
    Replace the WARN with DEBUG above. This will help generate the wpqmonitor.log.