Instructions for Detailed Workpoint wokflow logging

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal

Issue/Introduction

How can I enable detailed Workpoint logging to troubleshoot issues with CA Identity Manager (IM) Workflow.

 

Environment

Release: 14.x

Component: Identity Manager

Resolution

1. Edit the workpoint-server.properties file in \iam_im.ear\config
   
   Uncomment these lines:

   #log4j.category.com.workpoint=WARN, WSSysOut, WSFile1
   #log4j.additivity.com.workpoint=false

   Replace the WARN with DEBUG above.
   
   Also uncomment all these lines:

   # WSSysOut is set to be a FileAppender which outputs to System.out.
   #
   #log4j.appender.WSSysOut=org.apache.log4j.ConsoleAppender
   #log4j.appender.WSSysOut.Target=System.out #log4j.appender.WSSysOut.layout=org.apache.log4j.PatternLayout
   #log4j.appender.WSSysOut.layout.ConversionPattern=%d [%t] %-5p %c %x - %m%n 
   # WSFile1 is set to be a RollingFileAppender which outputs to WorkPoint.log# It will save the last 5 files and create a new file after the file size# hits 1 Meg.
   #log4j.appender.WSFile1=org.apache.log4j.RollingFileAppender
   #log4j.appender.WSFile1.File=./WorkPoint.log
   #log4j.appender.WSFile1.MaxFileSize=1MB
   #log4j.appender.WSFile1.MaxBackupIndex=5 #log4j.appender.WSFile1.layout=org.apache.log4j.PatternLayout
   #log4j.appender.WSFile1.layout.ConversionPattern=%d [%t] %-5p %c %x - %m%n

   This will help generate the Workpoint.log.
    
2. Edit the \iam_im.ear\config\wpqmonitor.log4j.properties as follows:
   
   Uncomment these lines:

   # wp.log4j.appender.list=QueueMonitorFileLog
   # wp.log4j.root.level=WARN

   Replace the WARN with DEBUG above. This will help generate the wpqmonitor.log.