Instructions for Detailed Workpoint logging

Products

• DIRECTORY
• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Risk Analytics
• CA Secure Cloud SaaS - Arcot A-OK (WebFort)
• CLOUDMINDER ADVANCED AUTHENTICATION
• CA Secure Cloud SaaS - Advanced Authentication
• CA Secure Cloud SaaS - Identity Management
• CA Secure Cloud SaaS - Single Sign On
• SECURITY MISC CODES
• SINGLE SIGN ON - LEGACY
• CA Data Protection (DataMinder)
• CA User Activity Reporting

Issue/Introduction

Description:

Provides instructions for turning on detailed Workpoint logging that will help troubleshoot issues with Identity Manager Workflow.

Solution:

1. Edit the workpoint-server.properties file in \IdentityMinder.ear\config
   
   Uncomment these lines:

   #log4j.category.com.workpoint=WARN, WSSysOut, WSFile1#log4j.additivity.com.workpoint=false

   Replace the WARN with DEBUG above.
   
   Also uncomment all these lines:

   # WSSysOut is set to be a FileAppender which outputs to System.out.
   #
   #log4j.appender.WSSysOut=org.apache.log4j.ConsoleAppender
   #log4j.appender.WSSysOut.Target=System.out #log4j.appender.WSSysOut.layout=org.apache.log4j.PatternLayout
   #log4j.appender.WSSysOut.layout.ConversionPattern=%d [%t] %-5p %c %x - %m%n 
   # WSFile1 is set to be a RollingFileAppender which outputs to WorkPoint.log# It will save the last 5 files and create a new file after the file size# hits 1 Meg.
   #log4j.appender.WSFile1=org.apache.log4j.RollingFileAppender
   #log4j.appender.WSFile1.File=./WorkPoint.log
   #log4j.appender.WSFile1.MaxFileSize=1MB
   #log4j.appender.WSFile1.MaxBackupIndex=5 #log4j.appender.WSFile1.layout=org.apache.log4j.PatternLayout
   #log4j.appender.WSFile1.layout.ConversionPattern=%d [%t] %-5p %c %x - %m%n

   This will help generate the Workpoint.log.
    
2. Edit the \IdentityMinder.ear\config\GeneralMonitor.properties as follows:
   
   Uncomment these lines:

   # wp.log4j.appender.list=GMLog1, GMLog2# wp.log4j.root.level=WARN

   This will help generate the WorkpointGeneralMonitor.log.

Environment

Release:
Component: IDMGR

Resolution

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