Not able to run Capture Snapshot

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Identity Suite

Issue/Introduction

Capture Snapshot failed to run generating an error message below:

 

ERROR [com.netegrity.ims.imrexport.object.UserObjCollector] (Thread-1269) Failed to log to user table: For input string: "01-11-2011"

ERROR [com.netegrity.ims.imrexport.IMRExportController] (Thread-1269) Export for Collector com.netegrity.ims.imrexport.object.UserObjCollector failed: java.lang.Exception: Export for Collector com.netegrity.ims.imrexport.object.UserObjCollector failed

Environment

Identity Manager 14.x with Jasper Report

Cause

The problem is related to imCreationDate and imLastModifiedDate from UserStore

Resolution

To solve this problem delete the content of imCreationDate and imLastModifiedDate attributes and re-run the Capture Snapshot again.