Not able to run Capture Snapshot

Article Id: 5092

Status: Published

Updated On: 28-03-2019 04:53

Legacy Id: TEC1061346

Products:

CA Identity Manager , CA Identity Governance , CA Identity Portal , CA Risk Analytics , CA Secure Cloud SaaS - Arcot A-OK (WebFort) , CA Secure Cloud SaaS - Advanced Authentication , CA Secure Cloud SaaS - Identity Management , CA Secure Cloud SaaS - Single Sign On

Issue/Introduction:

Capture Snapshot failed to run generating an error message below:

2016-12-26 13:17:15,919 ERROR [com.netegrity.ims.imrexport.object.UserObjCollector] (Thread-1269) Failed to log to user table: For input string: "01-11-2011"

2016-12-26 13:17:15,919 ERROR [com.netegrity.ims.imrexport.IMRExportController] (Thread-1269) Export for Collector com.netegrity.ims.imrexport.object.UserObjCollector failed: java.lang.Exception: Export for Collector com.netegrity.ims.imrexport.object.UserObjCollector failed

Cause:

The problem is related to imCreationDate and imLastModifiedDate from UserStore

Environment:

CA Identity Manager 12.6 SP8 with Jasper Report

Resolution:

To solve this problem delete the content of imCreationDate and imLastModifiedDate attributes and re-run the Capture Snapshot again.