ITCM installation hangs on Linux operating systems with incompatible java
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Article ID: 50913
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Products
CA Automation Suite for Data Centers - Configuration AutomationCA Client Automation - Asset ManagementCA Client Automation - IT Client ManagerCA Client AutomationCA Client Automation - Remote ControlCA Client Automation - Asset IntelligenceCA Client Automation - Desktop Migration ManagerCA Client Automation - Patch ManagerCA IT Asset ManagerCA Software Asset Manager (CA SAM)ASSET PORTFOLIO MGMT- SERVERCA Server AutomationCA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
Issue/Introduction
Description:
ITCM installation might hang when incompatible version of java exists on Linux OS (for example gcj java). This happens with both graphical and command line mode installation.
Solution:
Install supported version of Sun Java or disable incompatible version of java and then restart the ITCM installation.