Stop receiving the new "item number is xxxx" text string that is added to email notifications

Products

• Automation Point

Issue/Introduction

"NM CALLING - This is item number 1050 - SYSA vvvvvvvvv V bbbbbbbbbb jjjjjjjjjj JCLERROR example_name PNL bbbbbbbbb"

 Would like to opt out of getting the "item number1050" message when an email notification is sent.
It disrupts the parsing on my email server for auto ticketing.. 

 

Cause

The "item number xxxx" text was added to some of the REXX programs distributed with the product which are called by the NMFIND rexx program when a notification of some kind, (page, email, etc), is sent. 

Resolution

Because you are trying to send an email notification, to remove this text for a notification, you would need to modify your %AP_HOME%\Distrib\NMMAIL.REX program to remove the code that inserts this text string into the notification, and then place the edited copy of NMMAIL.REX in your %AP_SITE%\MyFiles\Rexx directory to override the one distributed and stored in %AP_HOME%\Distrib. 

Alternatively, the parsing solution on the email-server can be modified so that it recognizes and processes this text as part of the notification.