In Clarity, where is the directory to install the SSL certificates when they expire?

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Description:

The recommendation on this issue is to contact the certificate vendor and follow their installation instructions as they should work correctly.

Solution:

If following vendor instructions still does not work, try the following:

Reinstall the certificate into the CACERT bundle,

Import Root certificate and public root certificate into the Java Store directory:

Note: This is just an example, your directory structure can be different.

Drive X:\Program Files\Java\jdk1.5.0_11\jre\lib\security\cacerts

Environment

Release:
Component: PPMENV