IDM Web Application Timeout
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IDM Web Application Timeout


Article ID: 50840


Updated On:


CA Identity Manager CA Identity Governance CA Identity Portal CA Identity Suite


What is the configuration setting in IM to change the timeout setting once the user logs in?

IDM appears to reset or invalidate the user session every 15-20 minute or so.

It takes the user back to the home page irrespective of which location the user is in.




Release: 12.x\ 14.x
Component: CA IDENTITY MANAGER (on-Premise) NOT vAPP


The timeout setting is in the web.xml of the user_console_war:


<session-timeout>30</session-timeout> (default value)

You increase this value as needed.

Additional Information

For information on changing the Identity Portal (IP) session settings please see the following knowledge article.