IDM Web Application Timeout

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Article ID: 50840

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Updated On:

Products

CA Identity Manager CA Identity Governance CA Identity Portal CA Data Protection (DataMinder) CA User Activity Reporting

Issue/Introduction

What is the configuration setting in IM to change the timeout setting once the user logs in?

IDM appears to reset or invalidate the user session every 15-20 minute or so.

It takes the user back to the home page irrespective of which location the user is in.

 

 

Environment

Release: 12.x\ 14.x
Component: CA IDENTITY MANAGER (on-Premise) NOT vAPP

Resolution

The timeout setting is in the web.xml of the user_console_war:

..\IdentityMinder.ear\user_console_war\WEB-INF\web.xml

<session-timeout>30</session-timeout> (default value)

You increase this value as needed.

Additional Information

For information on changing the Identity Portal (IP) session settings please see the following knowledge article.

 

https://knowledge.broadcom.com/external/article?articleId=196369