IDM Web Application Timeout

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Identity Suite

Issue/Introduction

What is the configuration setting in IM to change the timeout setting once the user logs in?

IDM appears to reset or invalidate the user session every 15-20 minute or so.

It takes the user back to the home page irrespective of which location the user is in.

 

 

Environment

Release: 12.x\ 14.x
Component: CA IDENTITY MANAGER (on-Premise) NOT vAPP

Resolution

The timeout setting is in the web.xml of the user_console_war:

..\IdentityMinder.ear\user_console_war\WEB-INF\web.xml

<session-timeout>30</session-timeout> (default value)

You increase this value as needed.

Additional Information

For information on changing the Identity Portal (IP) session settings please see the following knowledge article.

 

https://knowledge.broadcom.com/external/article?articleId=196369