Unable to export roles & tasks xml from IDMMANAGE.

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Article ID: 50799

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Updated On:

Products

DIRECTORY CA Identity Manager CA Identity Governance CA Identity Portal CA Risk Analytics CA Secure Cloud SaaS - Arcot A-OK (WebFort) CLOUDMINDER ADVANCED AUTHENTICATION CA Secure Cloud SaaS - Advanced Authentication CA Secure Cloud SaaS - Identity Management CA Secure Cloud SaaS - Single Sign On SINGLE SIGN ON - LEGACY CA Data Protection (DataMinder) CA User Activity Reporting

Issue/Introduction

Description:

It takes a long time to export and you've seen it fail.

The export used to work before you imported thousands of roles into the environment...

Solution:

IMPORTANT: This article contains information about modifying the registry.
Before you modify the registry, make sure to create a back up of the registry and ensure that you understand how to restore the registry if a problem may occur.
For more information about how to back up, restore, and edit the registry, please review the relevant Microsoft Knowledge Base articles on support.microsoft.com

Perhaps your IE is timing out.

Try changing the following registry entries, as per Microsoft Site:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\InternetSettings

KeepAliveTimeout DWORD value 99999999 (in milliseconds)
ServerInfoTimeout DWORD value 99999999 (in milliseconds)

Environment

Release: CAPUEL99000-12.5-Identity Manager-Blended upgrade to Identity &-Access Mgmt Ente
Component: