HP DL580G7 Servers with QLogic / HP NC375i Quad PortNetwork Controller with Gpxe cannot load bootfile from bootserver

Products

• CA Automation Suite for Data Centers - Configuration Automation
• CA Client Automation - Asset Management
• CA Client Automation - IT Client Manager
• CA Client Automation
• CA Client Automation - Remote Control
• CA Client Automation - Asset Intelligence
• CA Client Automation - Desktop Migration Manager
• CA Client Automation - Patch Manager
• CA Server Automation

Issue/Introduction

Description:

Problem

• tftp://xxx.xxx.xxx.xxx/#MPCPathBoot#\boothd. Permission denied (0x0212603c)
  
  
• Could not load tftp://xxx.xxx.xxx.xxx/#MPCPathBoot#\boothd: Permission denied (0x0212603c)

Environment

• PXE Target is HP DL580G7 Servers with QLogic / HP NC375i Quad Port Network Controller

Solution:

Resolution

• None

Cause

QLogic / HP NC375i Quad Port Network Controller's ship with gPXE in the ROM instead of the standard PXE.

During the PXE boot phase the ITCM Bootserver provides the correct path to the bootfile but gPXE requests the incorrect path when it attempts to tftp the bootfile and the bootserver therefore responds with MAC XX:XX:XX:XX:XX:XXIP xxx.xxx.xxx.xxx FILE - not a valid path; access denied

Environment

Release:
Component: DTSVMG