Occasionally if CA Business Intelligence is initially configured with a blank administrator password and then later the administrator password is changed, the following error is received when either accessing Infoview or dashboards within Infoview: The PMUser account is missing or corrupted. (EPM 03007) AA2209 Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)
This error occurs when the PMUser account is missing or has been corrupted in initialization configuration properties file.
To resolve, perform the following: