ASA Agent cannot start and report error "Unable to create configuration setup from the policy server"

Article Id: 5071

Status: Published

Updated On: 14-02-2018 08:11

Legacy Id: TEC1975665

Products:

CA Single Sign On Secure Proxy Server (SiteMinder) , AXIOMATICS POLICY SERVER , CA Single Sign On SOA Security Manager (SiteMinder) , CA Single Sign-On , CA Single Sign-On

Issue/Introduction:

When I start the ASA Agent, this one reports error :

SystemErr R SMFATAL: SiteMinder TAI ASA initialization error:
Unable to create configuration setup from the policy server

Cause:

The ASA agent uses the SmHost.conf file, but you've configured
the ASA Agent in the Policy Store as a 4.x Agent, which conficts.

Environment:

ASA Agent 12.0SP2 on for WebSphere 8.5.5.0 with JDK 1.8 64bit on Windows 2008 R2; Policy Server 12.52SP1CR00 on Windows 2008 R2; Connections: Current=0 Max=0 Limit=256 Exceeded limit=0 Policy Store on CA Directory 12SP14;

Resolution:

Make the ASA Agent configuration in the Policy Store by unchecking
the "Supports 4.x agents". This will solve the issue.