ASA Agent cannot start and report error "Unable to create configuration setup from the policy server"
Article ID: 5071
CA Single Sign On Secure Proxy Server (SiteMinder)CA Single Sign On SOA Security Manager (SiteMinder)CA Single Sign-On
When I start the ASA Agent, this one reports error :
SystemErr R SMFATAL: SiteMinder TAI ASA initialization error: Unable to create configuration setup from the policy server
ASA Agent 12.0SP2 on for WebSphere 220.127.116.11 with JDK 1.8 64bit on Windows 2008 R2; Policy Server 12.52SP1CR00 on Windows 2008 R2; Connections: Current=0 Max=0 Limit=256 Exceeded limit=0 Policy Store on CA Directory 12SP14;
The ASA agent uses the SmHost.conf file, but you've configured the ASA Agent in the Policy Store as a 4.x Agent, which conficts.
Make the ASA Agent configuration in the Policy Store by unchecking the "Supports 4.x agents". This will solve the issue.