search cancel

ASA Agent cannot start and report error "Unable to create configuration setup from the policy server"


Article ID: 5071


Updated On:


CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On


When I start the ASA Agent, this one reports error :

  SystemErr R SMFATAL: SiteMinder TAI ASA initialization error:
  Unable to create configuration setup from the policy server


ASA Agent 12.0SP2 on for WebSphere with JDK 1.8 64bit on Windows 2008 R2; Policy Server 12.52SP1CR00 on Windows 2008 R2; Connections: Current=0 Max=0 Limit=256 Exceeded limit=0 Policy Store on CA Directory 12SP14;


  The ASA agent uses the SmHost.conf file, but you've configured
  the ASA Agent in the Policy Store as a 4.x Agent, which conficts.


  Make the ASA Agent configuration in the Policy Store by unchecking
  the "Supports 4.x agents". This will solve the issue.