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Clarity: The Department OBS browser does not display correctly when creating a project if all projects have a non-null Location.


Article ID: 50708


Updated On:


CA Identity Manager CA Identity Governance CA Identity Portal Clarity PPM SaaS Clarity PPM On Premise



When creating a new project, and browsing the Department OBS, if there are no projects with a null Location in the system, then the Department OBS browser does not display all OBS Unit [if any OBS Unit at all is displayed].

"no project with a null Location exist in the system" covers both the case when no project exist in the system, and the case when all projects have a Location assigned [which may happen if the Location is made a Required field, for example].

Steps to Reproduce:

  1. Take a brand-new Clarity installation. We are going to test the case when no pre-existing project is in the system.
  2. Go to the Administration menu.
  3. Add a new OBS [say Depts OBS], ensuring that it's associated to the Project object. A 1-level OBS is sufficient.
  4. Add a new OBS [say Locs OBS], ensuring that it's associated to the Project object. A 1-level OBS is sufficient.
  5. In the Financial setup, add a new Entity.
  6. Make "Depts OBS" the Department OBS for the Entity, and "Locs OBS" its Location OBS. Other settings for the Entity are not really relevant.
  7. Still in the Financial setup, add a new Location for that Entity.
  8. Go to the Application menu.
  9. Create 4-5 Departments for the new Entity.
  10. Add the location to each Department.
  11. Create a new Project.
  12. Click on the Departments OBS browser.

Expected Result: All Departments to show up.
Actual Result: Some or no OBS Units show up.


If at least one project exists [even an inactive one] with a null/blank Location, then the OBS browse works fine.

Resolved in Clarity 12.1.3
Resolved in Clarity 13.0.1, 13.1.0

Keywords: CLARITYKB, CLRT-58609, clarity12resolved, clarity1213resolved, clarity13resolved, clarity1301resolved, clarity1310resolved.


Release: ESPCLA99000-12.1-Clarity-Extended Support Plus