Spectrum Installer for r10.2 on Linux show on initial screen: "Spectrum Install Version 9.3.0" and all options are grayed out.

book

Article ID: 5070

calendar_today

Updated On:

Products

CA Spectrum

Issue/Introduction

In Linux system, when the setuplin.exe is executed to start the CA Spectrum 10.2 installer, the initial screen, show "Spectrum Install Version 9.3.0" instead of the usual initial screen for Spectrum Installer.

 

<Please see attached file for image>

image9.3.png

Cause

The problem occurs due the path where the installer is located has spaces in it.

 

 

Environment

Linux REDHAT 7Linux CentOS 7Spectrum 10.2

Resolution

To resolve just rename the directories where the installer is located to remove any space.

1. Move to the directory where setuplin.exe is located

2. Run 'pwd' to get the entire path to this file.

3. Make sure the path does not include any space. If so, rename the directory using 'mv'

4. Once the path does not include spaces, run setuplin.exe to get the usual Installation screen:

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKJyAAO" alt="image10.2.png" width="658" height="443">

Additional Information

Product Documentation:

https://docops.ca.com/ca-spectrum/10-2/en/installing-and-upgrading

 

Attachments

1558704449620000005070_sktwi1f5rjvs16qj1.png get_app
1558704447781000005070_sktwi1f5rjvs16qj0.png get_app