Spectrum Installer for r10.2 on Linux show on initial screen: "Spectrum Install Version 9.3.0" and all options are grayed out.

Products

• CA Spectrum

Issue/Introduction

In Linux system, when the setuplin.exe is executed to start the CA Spectrum 10.2 installer, the initial screen, show "Spectrum Install Version 9.3.0" instead of the usual initial screen for Spectrum Installer.

 

<Please see attached file for image>

Cause

The problem occurs due the path where the installer is located has spaces in it.

 

 

Environment

Linux REDHAT 7Linux CentOS 7Spectrum 10.2

Resolution

To resolve just rename the directories where the installer is located to remove any space.

1. Move to the directory where setuplin.exe is located

2. Run 'pwd' to get the entire path to this file.

3. Make sure the path does not include any space. If so, rename the directory using 'mv'

4. Once the path does not include spaces, run setuplin.exe to get the usual Installation screen:

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKJyAAO" alt="image10.2.png" width="658" height="443">

Additional Information

Product Documentation:

https://docops.ca.com/ca-spectrum/10-2/en/installing-and-upgrading