Clarity: Locking a required attribute on an idea causes error 'All required fields to be filled out' when converting an idea to a project, even when the required fields are filled in

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Description:

Steps to Recreate:

1. Create a process to manually start that locks all attributes on an idea
2. Create a new idea and populate the required attribute with a value
3. Save the new idea and submit for approval
4. Approve the idea
5. Manually start the process
6. Verify all fields are locked
7. Convert the idea to a project (all fields should be locked on the create project screen)
8. Submit

Expected Result: Project to be created
Actual Result: Project is not created, receive error "All required fields need to be filled out.: even though they all have values.

Solution:

Workaround:
Do not lock the attributes on the idea(s).

Status/Resolution:
Resolved in Clarity 12.1.2.
Resolved in Clarity 12.1.1 Generic Patch. Reference TEC553491

Keywords: CLARITYKB, CLRT-59158, clarity12resolved, clarity1212resolved.

Environment

Release: ESPCLA99000-12.1-Clarity-Extended Support Plus
Component: