Install using defaults option grayed out during CABI Jasper 6.3 installation on Linux

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Article ID: 5068

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Updated On:

Products

CA Spectrum

Issue/Introduction

Install using defaults is grayed out during Jasper 6.3 installation.

Cause

This is caused by a unconfigured/misconfigured /etc/hosts file

Environment

Linux

Resolution

The fix is to resolve the errors in the /etc/hosts file.

The hosts file should have localhost properly defined.

It should also have the hostname with IP defined.

 

Example of a bad hosts file:

 

127.0.0.1   localhost localhost.localdomain localhost4 localhost4.localdomain4

127.0.1.1       hostname.ca.com hostname

It should have the proper IP on line 2:

 

127.0.0.1   localhost localhost.localdomain localhost4 localhost4.localdomain4

 

192.168.1.127      hostname.ca.com hostname

 

Restart the installation and the option will no longer be grayed out.