Clarity MSP: Assigning same role multiple times generates error

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Description:

MSP: If you assign multiple instances of the same role to a project, assign them to tasks, and then create the baseline in MSP you get an Unknown exception error when saving.

If you assign multiple instances of the same role to a project, assign them to tasks, and then create the baseline in Microsoft Project (MSP) you get an Unknown exception error when saving.

Steps to Reproduce:

1. Create a new project in Clarity
   
   
2. Staff the same role twice and assign to a task
   
   
3. Open project in MSP
   
   
4. In MSP, create a new baseline
   
   
5. Save project to Clarity

Expected Result: Saving the project works.
Actual Result: Unknown exception received from server.

Solution:

WORKAROUND:

1. Do not add and assign more then one instance of a role to the project and tasks
   or
   
   
2. Baseline the project in Clarity

STATUS/RESOLUTION:
Resolved in Clarity 12.1.0

Keywords: CLARITYKB, CLRT-41198, clarity12resolved, clarity1210resolved.

Environment

Release: ESPCLA99000-12.1-Clarity-Extended Support Plus
Component: