How to hide the main system tray and display only a specific plug-in in the system tray?

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Article ID: 50636

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Updated On:

Products

CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER CA Server Automation CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Solution:

From version 12.0 onwards, individual plug-in can be configured in how they are displayed in the system tray using the configuration policy parameters as shown in the screenshot below:

<Please see attached file for image>

Figure 1

We can use these parameters to hide the main CA ITCM System Tray and only display the desired plug-in in the system tray.

Ex: To hide the main system tray and display only the CA Remote Control system tray, create a new policy with the following properties:

..\DSM\common components\CAF\plugins\sdagent trayvisible= False
..\DSM\common components\CAF\plugins\rchost trayvisible= True
..\DSM\common components\CAF\plugins\amagent trayvisible=False
..\DSM\common components\CAF\System Tray\System Tray : Hidden = False
..\DSM\common components\\CAF\System Tray\System Tray : Visible = False

Seal the policy and apply it to the desired computer/computer group.

Recycle the CAF system tray on the end-user computer twice:

Cfsystray stop
Cfsystray show
=====================================

Note: This could be done by writing a simple script deployed to the target computer group by either CA Software Delivery or a CA Asset Management job.

Environment

Release: UASIT.99000-12.5-Asset Intelligence
Component:

Attachments

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