Clarity: OWB fails to open a project with "Unable to open project XYZ: the value specified is outside bounds of the specified minimum/maximum", when % Complete Calculation Method for the project is not Manual.

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Description:

Details:

Under particular circumstances, % Complete may be calculated incorrectly by Clarity, to a value ever so slightly above 100.00%
When a project that holds such a % Complete is opened in Open Workbench, OWB will refuse to open it with the error message "Unable to open project XYZ: the value specified is outside bounds of the specified minimum/maximum".

Steps to Recreate:

1. Create a new Project.
2. Staff it with a Labor Resource, with 8-hour working calendar.
3. Create a new 2-day Task and assign it to the Resource. Ensure that the ETC is 8 hours.
4. Edit a timesheet for the resource.
5. Enter 4.1 hours for the first day, and 4.1 hours for the next day.
6. Submit, Approve and Post this timesheet.
7. Run the Update % Complete job.
8. Check the newly-created Task in the Clarity UI. % Complete is 100.00%. Expected.
9. Check its assignment: Actuals is 8.20 and, ETC for the assignment is 0. Expected.
10. In the database, check prTask.prPctComplete for that same task.

Expected Result: prPctComplete to be exactly 1.0, OWB would open the project without problems in this case.
Actual Result: prPctComplete is slightly above 1.0, and OWB refuses to open the project with the given error message.

Solution:

Workaround:

1. Update the % complete on the task directly on the database.
2. Change the % complete method on the task to manual.

Status\Resolution:
Resolved in Clarity 12.0.6 Generic Patch. Reference TEC522707
Resolved in Clarity 12.1.2
Resolved in Clarity 12.1.3 Generic Patch. Reference TEC570813
Resolved in Clarity 13.0

Keywords: CLARITYKB, CLRT-59961, clarity12resolved, clarity1212resolved, clarity13resolved.

Environment

Release: ESPCLA99000-12.1-Clarity-Extended Support Plus
Component: