After configuring Service Catalog for NTLM/SSO (single sign-on) I am still directed to http://<hostname>:<port>/usm/wpf?Node=icguinode.login.

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Article ID: 50608

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Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER Service Accounting SERVICE ASSURE CA Service Catalog CA Service Management - Service Desk Manager CA Unicenter NSM

Issue/Introduction

Description:

After configuring Service Catalog for NTLM/SSO (single sign-on) as per page 87 of the Service Catalog Implementation Guide, I am still directed to http://<hostname>:<port>/usm/wpf?Node=icguinode.login when accessing: http://<hostname>:<port>

Solution:

You MUST disable 'Enable Single Sign On Authentication' under the Authentication section of Administration -> Configuration.

This property should ONLY be enabled when configuring NTLM authentication with Apache Load Balancer.

<Please see attached file for image>

Figure 1

Environment

Release:
Component: USVCT

Attachments

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