Clarity: Microsoft Internet Explorer 8 Compatibility

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Article ID: 50557

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Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL CA Identity Manager CA Identity Governance CA Identity Portal Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Description:

There have been many questions regarding Microsoft Internet Explorer 8 and Clarity.

Some users want to know with which versions of Clarity is IE 8 compatible and others want to know how it was decided which version of Clarity would be the one to become compatible with IE 8, especially given IE 8 was released year end, 2009.

Solution:

Clarity PPM is compatible with IE 8 beginning Clarity 12.1.0.

There are two reasons this particular version of Clarity was chosen as the most appropriate version of Clarity for IE 8 compatibility;

  1. Most of our customers are large and most of them are still using IE 6 or IE 7 - even now in 2011 our customers are using IE 6 & 7.

  2. There were going to be code changes in 12.1.0 which meant it would be a good time for the update for compatibility with IE 8.

Note: Some users seem to be able to work 12.0.xxx with IE 8 however it is not supported and can cause strange behavior in versions of Clarity prior to 12.1.xx. For instance tabs can show up blank or parts of the page you are viewing can appear to be missing.

Reference the current Clarity Product Architecture Stack (PAS) documentation for your implementation of Clarity.

Environment

Release: ESPCLA99000-12.1-Clarity-Extended Support Plus
Component: