How to change the location of the ITCM logs?

Products

• CA Automation Suite for Data Centers - Configuration Automation
• CA Client Automation - Asset Management
• CA Client Automation - IT Client Manager
• CA Client Automation
• CA Client Automation - Remote Control
• CA Client Automation - Asset Intelligence
• CA Client Automation - Desktop Migration Manager
• CA Client Automation - Patch Manager
• CA IT Asset Manager
• CA Software Asset Manager (CA SAM)
• ASSET PORTFOLIO MGMT- SERVER
• CA Server Automation
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

Solution:

Changing the location of the ITCM log files is usually needed when traces are needed in DETAIL mode and the primary drive on which ITCM is installed does not have enough free space.

This change can be done via command line:

ccnfcmda -cmd SetParameterValue -ps /itrm/trc -pn logfilepath -v "<fullpath of the new location>"

Example: ccnfcmda -cmd SetParameterValue -ps /itrm/trc -pn logfilepath -v "E:\ITCMlogs"

The CAF service must be recycled to apply the change.

Environment

Release: UASIT.99000-11.2-Asset Intelligence
Component: