How to change the location of the ITCM logs?

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Article ID: 50521

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Updated On:

Products

CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER CA Server Automation CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Solution:

Changing the location of the ITCM log files is usually needed when traces are needed in DETAIL mode and the primary drive on which ITCM is installed does not have enough free space.

This change can be done via command line:

ccnfcmda -cmd SetParameterValue -ps /itrm/trc -pn logfilepath -v "<fullpath of the new location>"

Example: ccnfcmda -cmd SetParameterValue -ps /itrm/trc -pn logfilepath -v "E:\ITCMlogs"

The CAF service must be recycled to apply the change.

Environment

Release: UASIT.99000-11.2-Asset Intelligence
Component: