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Fresh install Ehealth 6.2 on solaris 9 zone fails with "An unexpected error has been detected by HotSpot Virtual Machine:"


Article ID: 50512


Updated On:


CA eHealth



Solaris 9 Zone on Solaris10 Fresh installation of eHealth 6.2.2, during the database installation get the error message:

nhiSetOraclePkgPrv completed successfully.
nhiCreateOfaFile completed successfully.
Database creation FAILED.
The CreateDbx.log has:
03/15/11 15:56:40.014 [d,sa ] entering loadReportDefData
03/15/11 15:56:40.014 [d,cos ] cosSystem launching:
/prods/ehealth622/bin/nhWebUtil -setupEnvVars
03/15/11 15:56:40.370 [d,cos ] cosSystem launching:
/prods/ehealth622/bin/nhImportPerfDashDefs -force -deleteAll -p
/prods/ehealth622/dashboard -level default
# An unexpected error has been detected by HotSpot Virtual Machine:
# Internal Error (4F533F534F4C415249533F53504152430E4350500054 FF),
pid=1559, tid=1
# Java VM: Java HotSpot(TM) Server VM (1.5.0_14-b03 mixed mode)
# An error report file with more information is saved as hs_err_pid1559.log
Illegal Instruction - core dumped
Error: The program /prods/ehealth622/bin/nhImportPerfDashDefs -force
-deleteAll -p /prods/ehealth622/dashboard -level default failed.
Error: The program DbuDbTasksApp::loadReportDefData failed.


Apply SUN patch 143357-03 or upgrade the operating system of the Zone from Solaris 9 to Solaris 10.


Component: EHINST