What dependency does ITCM have on CA iTechnology iGateway? Is it still required after upgrading to ITCM r12.5 from DSM 11.2 SP4?

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Article ID: 50503

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Updated On:

Products

CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER CA Server Automation CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Solution:

The iTechnology/iGateway was the DSM 11.2 method of performing the Software Content download. We used this as our external solution for connecting to the content server and importing software signatures to the database.

ITCM r12.x now uses the CA Content Import Client (CIC) to perform this task. So if you are using ITCM r12.x, it should be safe to remove iGateway/iTechnology.

Note: Please note that other CA products may be using iGateway/iTechnology. Before uninstalling please check with the other CA product teams to confirm whether iGateway/iTechnology can be removed.

Environment

Release: UASIT.99000-12.5-Asset Intelligence
Component: