How do I send scheduled Business Objects (BOXI) reports to an email recipient instead of being stored at a location?

Products

• SUPPORT AUTOMATION- SERVER
• CA Service Desk Manager - Unified Self Service
• CA Service Desk Manager
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

Description:

This document describes how to send scheduled Business Objects reports via email.

Solution:

To sent reports by email:

1. Change the Destination node in the scheduling tab from the default enterprise location to Email Recipients.
   
   
2. Uncheck the option, User Job servers default.
   
   
3. Type in a set of email recipients and a title and the body of the email; save the changes.

Related technical documents:

TEC486224 How to schedule an out of box CA report to run on specific days of a month.

TEC488195 How to setup Email notifications in CA Business Intelligence.

Environment

Release:
Component: SDBOXI