Clarity: Documentation Incorrect on Adjust Approved or Posted Timesheets

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Description:

In Clarity it is not possible to adjust a APPROVED timesheet, however the 12.1 Help menu incorrectly state that it is:

Text location:
Common Features and Personal Options -> Timesheets -> How to Enter Time -> Submit, Approve, and Adjust Timesheets -> Adjust Approved or Posted Timesheets

Text:
Adjust Approved or Posted Timesheets

You can adjust your approved or posted timesheets. When you adjust your timesheet, a copy of the posted timesheet is created so that you can edit and resubmit it. The original is recorded in the application.

When you submit your adjusted timesheet, a check mark displays in the Adjustment column on the Timesheets page for that timesheet until your manager approves it. Once your manager approves and posts the adjusted timesheet, a check mark in the Adjusted column is displayed.

To adjust and resubmit your approved or posted timesheet

1. Select Timesheets from the Personal menu.
   
   The Timesheets page appears.
   
   
2. Open the approved or posted timesheet you want to adjust.
   
   The Timesheet page appears.
   
   
3. Click Adjust.
   
   The time entry cells become editable.
   
   
4. Adjust your timesheet.
   
   
5. Click Submit for Approval to resubmit the timesheet.

Solution:

This is currently under review by CA as documentation defect CLRT-62624 to be corrected in future publications.

Keywords: CLARITYKB, clarity12open, clarity1210open.

Environment

Release: ESPCLA99000-12.1-Clarity-Extended Support Plus
Component: