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How to test if eTrust Directory and iTechnology has been installed properly?
Article ID: 50395
CA DirectoryCA IT Asset ManagerCA Software Asset Manager (CA SAM)ASSET PORTFOLIO MGMT- SERVERCA Service Management - Service Desk ManagerCA Workload Automation AE - Business Agents (AutoSys)CA Workload Automation AE - Scheduler (AutoSys)Workload Automation AgentCA Process Automation Base
Checking for successful etrust install.
How to test if eTrust Directory and iTechnology has been installed properly
Goto eTrust Directory installation folder. By default it is C:\Program Files\CA\eTrust Directory.
Check the log files etrdir_install.log and etrdir_dxsetup_install.log to see if installation has been successful.
Check if the following services are installed.
eTrust Directory Administration Daemon - master
Ingres Intelligent Database [EI]
The below services would be seen only if the EEM configuration has been run successfully during the installation and doesn't mean that the eTrust Directory wasn't successfully installed.
eTrust Directory - iTechPoz-<hostname> (Embedded eTrust Directory DSA for the EEM LDAP repository.)
eTrust Directory - iTechPoz-<hostname>-Router (Embedded eTrust Directory router DSA for the EEM LDAP repository that handles LDAP requests from other EEM components.)
eTrust Directory SSL daemon - iTechPoz-Server (Embedded eTrust Directory SSL daemon that handles/ handshakes LDAP authentication/ encryption requests over SSL for the EEM LDAP repository.
Check if the iTechnology iGateway 4.2 service has been installed and running successfully.
Click on the https://<hostname>:5250/spin/main.csp and check if the CA iTechnology spin interface page is displayed.