How to test if eTrust Directory and iTechnology has been installed properly?

Products

• CA Directory
• CA IT Asset Manager
• CA Software Asset Manager (CA SAM)
• ASSET PORTFOLIO MGMT- SERVER
• CA Service Management - Service Desk Manager
• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• Workload Automation Agent
• CA Process Automation Base

Issue/Introduction

Description:

Checking for successful etrust install.

Solution:

How to test if eTrust Directory and iTechnology has been installed properly

eTrust Directory:

1. Goto eTrust Directory installation folder. By default it is C:\Program Files\CA\eTrust Directory.
   
   
2. Check the log files etrdir_install.log and etrdir_dxsetup_install.log to see if installation has been successful.
   
   
3. Check if the following services are installed.
   
   
   • eTrust Directory Administration Daemon - master
     
     
   • Ingres Intelligent Database [EI]
     
     The below services would be seen only if the EEM configuration has been run successfully during the installation and doesn't mean that the eTrust Directory wasn't successfully installed.
     
     
   • eTrust Directory - iTechPoz-<hostname> (Embedded eTrust Directory DSA for the EEM LDAP repository.)
     
     
   • eTrust Directory - iTechPoz-<hostname>-Router (Embedded eTrust Directory router DSA for the EEM LDAP repository that handles LDAP requests from other EEM components.)
     
     
   • eTrust Directory SSL daemon - iTechPoz-Server (Embedded eTrust Directory SSL daemon that handles/ handshakes LDAP authentication/ encryption requests over SSL for the EEM LDAP repository.

iTechnology:

• Check if the iTechnology iGateway 4.2 service has been installed and running successfully.
  
  
• Click on the https://<hostname>:5250/spin/main.csp and check if the CA iTechnology spin interface page is displayed.

Environment

Release:
Component: ETEIAM