Explore & Correlate of SunOne Directory Server is slow or appears to hang.

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Article ID: 50391

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Products

DIRECTORY CA Identity Manager CA Identity Governance CA Identity Portal CA Risk Analytics CA Secure Cloud SaaS - Arcot A-OK (WebFort) CLOUDMINDER ADVANCED AUTHENTICATION CA Secure Cloud SaaS - Advanced Authentication CA Secure Cloud SaaS - Identity Management CA Secure Cloud SaaS - Single Sign On SECURITY MISC CODES SINGLE SIGN ON - LEGACY CA Data Protection (DataMinder) CA User Activity Reporting

Issue/Introduction

Description:

Exploring SunOne Directory server is very slow or appears to hang.

This is caused by server-side sorting which is not supported by the Java Connector Server (JCS).

Solution:

The solution is to turn off the paging/server-side-sorting:

  1. Copy %jcs-home%/conf/override/jndi/SAMPLE.connector.xml to %jcs-home%/conf/override/jndi/connector.xml

  2. Add the bold italic section below after the following text in the connector.xml just created:
    <property name="allowMetadataModify"><value>true</value></property><!-- add this --><property name="forcePagedResults"><value>false</value></property>
  3. Restart the JCS

Doing this will turn off paging for ALL the JNDI connectors hosted by the target JCS.

Environment

Release: CAPUEL99000-12.5-Identity Manager-Blended upgrade to Identity &-Access Mgmt Ente
Component: