About "StartServiceCtrlDispatcher failed. error: 1063" in Windows Application log

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Article ID: 50330

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Updated On:

Products

SECURITY MISC CODES SINGLE SIGN ON - LEGACY CA Data Protection (DataMinder) CA User Activity Reporting

Issue/Introduction

Description:

When eTrust Audit Portmap service tried to be started manually with the DOS prompt, an error event is displayed in Windows Application log.

Solution:

eTrust Audit Portmap service can't be started manually with the DOS prompt.
C:\>Program Files\CA\eTrust Audit\bin>portmap.exe
If the above command is run, the following error is displayed in Windows Application Log.
Source: eTAudit Portmap
Event ID: 256
Description: StartServiceCtrlDispatcher failed. error: 1063.
So please use Windows services GUI to start the service.

Environment

Release:
Component: ADTCTL