How to create a report that returns all machines with empty software signature inventory?

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Article ID: 50321

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Products

CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER CA Server Automation CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Description:

The software signature inventory (software scan method) is empty for some machines. Is there a way to create a DSM Report containing such machines?

Solution:

To proceed with the report creation, follow the steps below:

  1. Open the DSM Reporter and create a new report template of type "Asset or User Report"

    <Please see attached file for image>

    Figure 1

  2. In the 'General' tab type the report name (In this example: No Software Inventory)

  3. In the 'Fields' tab, click on the 'Add' button.

    In the 'Field Browser' dialog box, click on the 'Software' icon on the left.

    In the 'Signature Scan' tab, look for 'CA Unicenter Desktop and Server Management'

    Expand 'CA Unicenter Desktop and Server Management/Release/<Any>'

    Click on 'Installed' and click on the 'Add' button.

    <Please see attached file for image>

    Figure 2

  4. Click on the 'OK' button in order to close the 'Field Browser' window.

    The field "Signature Scan [Category 'CA Unicenter Desktop and Server Management']>Installed" appears in the list.

    <Please see attached file for image>

    Figure 3

  5. Click on the 'OK' button in order to close the 'New Asset or User Report' dialog box.

  6. The report 'No Software Inventory' is created.

    Right click on it and select properties in the popup menu.

    The 'Properties for No Software Inventory' appears.

    Click on Default View tab and select 'Custom HTML View'

    <Please see attached file for image>

    Figure 4

  7. Click on the 'Settings...' button. The 'Properties for HTML View' window appears.

    Click on the 'Groups' tab.

    Click on the First line (Group 1) in the list and select the field "Signature Scan [Category 'CA Unicenter Desktop and Server Management']>Installed" in the list in Group1 settings.

    <Please see attached file for image>

    Figure 5

  8. Click the 'OK' button twice in order to close all dialog boxes.

  9. Execute the report.

    The report is separated in 2 sections.

    The first section <None> contains all machines with empty software scan inventory

    The second section <Yes> contains all machines with software scan inventory

    In this example below, computers "jy-wxp" and "COMPUTER10" have empty software scan signature:

    <Please see attached file for image>

    Figure 6

Environment

Release: UASIT.99000-11.2-Asset Intelligence
Component:

Attachments

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