After enabling JasperReports 6.3 integration - spectrum reports and folders are missing

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Article ID: 5032

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Updated On:

Products

CA Spectrum

Issue/Introduction

The Jasper Integration was successful, but the spectrum folder is missing under the JasperReports 6.3 Repository.

<Please see attached file for image>

JasperReport_spectrum_missing_folder.png

Cause

In the C:\Program Files\CA\SC\CA Business Intelligence\apache-tomcat\logs\SpectrumProxy.log file, the following error was found:

2016-12-23 12:57:35,752 [http-apr-8080-exec-9] ERROR com.aprisma.spectrum.app.reporting.spectrumproxy.servlets.ActionController {} 15026166 - login failed for user superuser

 

As the Jasper Admin Password seemed to be already typed, it was not re-typed when enabled the Jasper Integration.

 

 

Environment

CA Spectrum 10.2 and JasperReports 6.3

Resolution

Delete the password located in the password field.

Type in the proper superuser password.  Default password is "superuser".

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKH3AAO" alt="SNAG_Program-0051.png" width="570" height="317">

 

The integration will now be both successful and upload the Spectrum specific data.

 

Attachments

1558707247841000005032_sktwi1f5rjvs16qms.png get_app
1558707245855000005032_sktwi1f5rjvs16qmr.png get_app