Workbench is slow to start when McAfee Anti-Virus is installed.

Products

• CA Harvest Software Change Manager - OpenMake Meister
• CA Harvest Software Change Manager

Issue/Introduction

Applications slow to start due to McAfee AV scan.

 

Environment

CA Harvest Software Change Manager all versions

Cause

Virus scanning and security software such as McAfee can be configured to scan all applications as they start, which can cause a delay as the application starts up.

Resolution

One way to alleviate this problem is to stop the virus scanning or security software product each time the Harvest application is started. This is effective if Harvest is a seldom used application.

Another more effective resolution is to configure your virus scanning or security software to exclude certain directories or applications when they start up.

We recommend consulting the documentation for your anti-virus or security software for further assistance.