Is it possible to create a report or query on 'CAF Status' of agent computers?

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Article ID: 50231

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Products

CA Automation Suite for Data Centers - Configuration Automation CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER CA Server Automation CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Solution:

This is not possible as ITCM is not a real-time tool.

The queries retrieve the information stored in the database (MDB), and the computer themselves are not accessed in any way.

The agents running on the computers report their information to the Domain Manager which stores the data in the database. The DSM Explorer and the DSM Reporter work with this information, stored in the MDB. However, the ITCM MDB does not store the status of CAF from agent machines and therefore it is not possible to create a report or query on CAF Status.

Environment

Release: UASIT.99000-12.5-Asset Intelligence
Component: